Vodacom Business Cameroon

Villes :DOUALA (Départements : Wouri - Régions : LITTORAL)

Ajoutée : vendredi 24 janvier 2020 à 06:52 | Modifiée : vendredi 24 janvier 2020 à 07:08 | Vues 1935 | Avis vérifiés

Présentation :

Vodacom Offers total communication services to multinationals and local organisations operating in Africa and the World. We provide fixed connectivity, dedicated internet access, cloud and virtual private network (VPN)services to our customers, including on-net MPLS coverage all backed up by the support of our centralised Pan-African Client Operations Centre in South Africa.

Our Purpose

Vodacom’s Vision 2020 is to be a leading digital company that empowers a connected society, delivering on our core purpose of ‘we connect for a better future.’

As a leading digital company providing a wide range of services, including data, mobile and fixed voice, messaging, financial services, we currently connect 110 million customers (including Safaricom) customers.

We are optimistic about the capabilities of technology and connectivity to transform the lives of our communities.  On a daily basis, we help our customers, investors, partners and other stakeholders understand new technological solutions and be ready to use it in a responsible way to enhance their lives and the societies they live in.

Compétences / Savoir-faire / Missions :

Consumer

We have over 110 million customers on many different devices connected to our world-class networks, serviced through our various distribution and service partners. Our core services are voice, messaging and data, which are all available on either contract or prepaid. Contract gives you the convenience of paying for services after you've used them via monthly debit order, whereas prepaid lets you control how much you spend upfront without being locked into a contract. Our ultra-low-cost handsets ('ULCHs') make it affordable for everyone to get connected.

Our products and services keep you connected in whatever way you choose. Whether through a phone call, SMS, email, tweet or status update - or even sending someone money - we are there to make it possible. It's all about helping you get more out of a connected world.

We provide our customers with the technology to engage with their worlds through handsets that are serviced through our various distribution and service partners.

There are many Contract, Top up and Prepaid plans, and ultra-low-cost handsets offering core services like voice, messaging and data:

• Contract - enjoy the benefit of only paying for services after use via debit orders
• Prepaid - enjoy being able to control how much you spend upfront.

Enterprise

Vodacom Business helps our enterprise customers work smarter, whether it's a small or home office, a small to medium enterprise, a large corporate or a public sector entity. As a first-tier connectivity and network provider, and through our cloud facilities, we make it possible to manage bandwidth requirements seamlessly over guaranteed fixed-line and wireless connections. We can also work with customers to put together a combination of services that meet their needs and support the security and integrity of their businesses. This in turn can help them to become more efficient and save costs

We provide connectivity as well as internet and virtual private network services to our customers over a variety of wireless, fixed-line, satellite, mobile and converged technologies. We also offer hosted cloud services, combining our experience and track record in delivering both traditional and utility-based services with the latest emerging technologies.

Enterprise mobility is the management of the increasingly diverse array of mobile devices, wireless networks and related services, to broaden the use of mobile computing in business. To achieve this goal, it brings together the relevant people, processes and technology.

Unified communication enables the secure integration of real time and non-real time communications across multiple channels, providing a consistent and seamless unified interface and experience. Through unified communications we can converge multiple communication services anywhere, anytime and on any platform.

Machine to machine communications, also known as M2M or telemetry, lets devices communicate with each other via built-in mobile SIM cards. This allows key information to be automatically exchanged without human intervention, making it possible to reduce costs and improve efficiency and services.

mHealth lets healthcare providers broaden access and improve the efficiency and quality of healthcare through the innovative use of managed services. Healthcare providers can implement their own employee- and patient-management solutions at clinics or even at a patient's home, whether in urban or rural areas.

mEducation is all about taking a cloud based approach to solving education challenges. It's a platform that integrates various sources, formats and teaching methods to provide the most appropriate education solutions to the right areas.

Business Africa

We’re an enterprise-focused ICT subsidiary of the Vodacom Group and Africa’s largest pan-African Service Provider. We offer total connectivity services to multinational organisations operating across the continent and the world, supported by industry experts on the ground in over 16 countries. Our dedicated 24/7 customer service operations centre ensures that our customers get visibility of their operations from anywhere around the globe.

Our wide Multiprotocol Label Switching (MPLS) - Virtual Private Network (VPN) network platform allows for flexible development of customised end-to-end ICT service solutions from basic connectivity to hosted services, converged communications and machine-to-machine across Africa and the globe.

Proposition

• Managed connectivity & Internet services across Africa
• Cost efficiency and better operational agility
• Better customer engagement

What makes us different?

• Our continental footprint provides reliable connectivity to over 42 countries
• We provide 24/7 multilingual support across Africa

By providing a broader range of services, Vodacom Business Africa extends its core.

Let us connect your business to the continent

We keep our business customers reliably connected, trust us to do the same for you. Email us to get a tailor-made solution for your business.

Vision

To become the preferred provider for carriers for their African and South African requirements through:

• Unwavering commitment,
• A focus on competitive pricing,
• capitalising on brand strength, and
• Exceptional service

About us

We are the Largest Pan African Carrier with:

• 5 Mobile Operations (SA, DRC, Lesotho, Mozambique, Tanzania)
• 9 Legal Entities (Nigeria, Zambia, Kenya, Ghana, Angola, Cameroon, Ivory Coast, Sierra Leone, Mauritius)
• Presence in 29 African countries
• Satellite hubs in 10 African countries
• Reach to 50 countries in Africa through own or partner networks
• On the ground presence in over 16 African countries with Vodacom employees
• Strong local expertise in providing fully managed Pan-African MPLS network
• Ability to self-provide last-mile access in multiple countries and the ability to provide end-to-end SLA
• Manage our own Core MPLS Infrastructure throughout Africa
• Centralised Account Management, Service Management and Network Management through the Vodacom Customer Service Operations Centre (CSOC)
• Access throughout the East and West coasts of Africa to the following undersea cables: SAT3/SAFE, SEACOM, EASSy, Main One, GLO and WACS all having onward connectivity to rest of world
• Reach to rest of the world through parent company, Vodafone

Contacts :

Cette entreprise est-elle la vôtre ? Trouvez-vous les informations de cette fiche exactes et à jour ? REVENDIQUEZ Vodacom Business Cameroon

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